Ski & Snowboard

Ski & Snowboard

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Currency - All prices are in AUD

Currency - All prices are in AUD
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Tognar Toolworks

Ski & Snowboard

Ski & Snowboard

Shipping & Returns

Shipping Rates

Our warehouse is located in Southern Oregon and our shipping rates are based on shipping quotes from USPS & Fedex.
If an item notes MUST SHIP VIA FEDEX please select this upon checkout or additional charges may be applied.

Shipping Policy

October - April all orders received before 11am (PST) are shipped that same day.
May - September we ship within 24-hours on the next business day (unless on vacation).
We do not refund shipping costs if the delivery is delayed beyond our control.

International Shipping

We ship all over the snowy world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations -ie. liquids and flammables.

Shipping time varies by country and first class shipping can take up to 6 weeks (this is the cheapest AND slowest way) so if you need your order by a certain time we recommend you choose Priority or Express options.
We will not reship a missing order unless 8 weeks have passed since ship date.

It is our policy to declare the actual cost of goods on the customs form, as a company we strive to be honest and transparent with everyone we do business with and this includes the Postal Service.

The recipient of an international order is responsible for payment of applicable duties, taxes and other fees. Please contact your Customs office for information on duties, taxes and restricted items.

We do not refund shipping costs if the delivery is delayed beyond our control.

Returns Policy

  • You may return new, unopened or defective items within 30 days of delivery for a full refund.
  • We do not refund original shipping costs.
  • Once an item has been used it can not be returned for a refund unless it is defective upon receipt.
  • There are no returns on closeout items or special orders.
  • Customer is responsible for all return shipping costs unless the item was defective upon receipt and is being returned within 30 days.
  • Items used for other than their intended purpose cannot be returned eg. Industrial manufacturing use of Waxing irons.

If you need to return an item

  1. Log into your account, view the order using the "Completed Orders" link under the My Account menu and click the Return Item.
    If you don't have an account just follow step 2 below.
  2. Ship the item back to us at the address below. 
    Please pack it securely (we can't be of help if your returned item doesn't make it back to us)
    Include a copy of your sales slip or a note with your order #, and let us know if you want an exchange, credit or refund.
  3. We'll notify you via e-mail of your refund once we've received and processed the returned item. You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).



Please send returns to: 
Tognar Toolworks
280 E Hersey
Ashland OR 97520




Last day to ship Fedex for Christmas - Fedex Site

Christmas Last day to Ship USPS




October-April Phone Hours Monday-Friday from 9am-4pm (Pacific time).
May-September Phone hours vary depending on workload, leave us a message or send an email for prompt response.

Phone: 1-800-299-9904

We're closed weekends, holidays and epic powder mornings (hey, we're only human).

During the week we also sometimes go out for lunch, coffee, perambulations, etc. So if you don't reach us please leave a message.

You can always reach us by e-mail


If you live in the Ashland area or you are traveling through and want to pick up some tools you're welcome to stop by, just give us a ring first to make sure we're not at the coffee shop.


If your order shows up in a used box stuffed with foam peanuts, don't be offended...we recycle newspaper, foam peanuts, shredded paper and cardboard boxes collected from other local businesses to help reduce unnecessary waste


If you don't find what you're looking for on our site we can usually make special orders from the manufacturer for you, just send us an email or give us a ring.


On rare occasions it's sometimes necessary for us to make an item substitution...but if you're not satisfied with it, you can return the item for a refund or credit.


Tognar will not share, rent, lease, or sell your personal information (e.g. your email address, credit card information, name, or address, etc.) to any third party for their independent use or benefit. Never. Ever.